Wednesday, December 16, 2009

Feedback from Maningham Toastmasters Speechcraft.

During the final session of speechcraft the participants had the opportunity to give verbal and written feedback by way of a feedback form.

Verbal feedback
Every participant gave a heartfelt thank you regarding the course and its presenters.  They spoke about how their confidence had improved and the many opportunites they received to practice their skills.  (Yes this was yet another speaking opportunity for them).

Written feedback
Of the formal feedback forms the results were:

We recieved 9 feedback forms.

All feedback indicated a self assessed improvement in the participants public speaking skills by the end of the course.  End results ranged from "fair"  to "excellent" skill improvement.

All feedback indicated a self assessed improvement in confidence by the end of the course.
End results ranged from "feel more confident"  to "Very confident"


When asked about the course content the results were:

Did your skills improve? (10 skills listed)
All participants reported a positive result in improvement of skills.  Most indicating a definate "yes" and some indicating "somewhat"

Was the presentation/exercise helpful? (10 skills listed)
Nearly all responses to this question was "yes" with less than 5% indicating "somewhat".


When asked " did you have enough opportunity to practice your skills"?
All participants answered "just right"  with some adding extra comments that a bit more time, or some extra sessions would have been beneficial.


When asked about the quality of the feedback?
All participants responded with the feedback was "motivating" and "supportive" with some also including "analytical" all extra comments given were possitive.


All participants reported the pace and demands of the course were "just right".


Some of the comments recieve about what the participants liked best were:
  • Supportive nature of everyone
  • Loved the practice
  • Educational & evaluations providing learning opportunities
  • Learning to trust myself
  • Fantastic for confidence
  • I liked it all
  • Giving of speeches  (now thats a real measure of success since all participants reported being very fearful of public speaking at the start of the course!)

Some of the overall comments:
  • Enjoyed the program - will be beneficial in future activity
  • Very good, much better than those 1 day courses
  • I thought it was a fantastic course.  I have learnt so much, thank you for your time
  • Course was great and a good chance to practice
  • Enjoyed 100%
  • Very valuable, encouraging to see and listen to the toastmasters educationals and stories re personal experience
  • It was just fantastic
  • Very encouraging support with a variety of exercise.

So in summary, excellent feedback from some very happy and confident participants. 
My aim was to provide the participants with a value for money course that extended and challenged them.  Using quality presenters and educational sessions, co-ordinating a well rounded course that maximised the amount of educational benifit within the time constraints, in a supportive environment.   My measurement at the end of the course was confident participants who enjoy public speaking (and will happily build on and practice their skills), and I witnessed that journey and end result in each participant. 

The course was a huge success and a rewarding experience.  Hope other toastmasters take up the challenge and no doubt enjoy the experience as I have.

Elaine Doyle

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